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Book by Vivian Kistler, MCPF, GCF

Get the answers to common problems with employment. Hiring the right personality for the job. Clothing. Cell phones. Work hours. Training. Benefits. Job descriptions. How to set up a training program for framers, frame counter salespeople and gallery salespeople. Setting the standards and company policy regarding: image of the company, framing methods, safety practices, operating equipment, waste, attitudes, product knowledge, selling procedures and customer complaints. An employee handbook?…Don’t run a shop without one.

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